Terms of service
OVERVIEW
Welcome to EmberCask™. These Terms of Service govern your access to and use of ShopEmberCask.com, including all products, services, features, and content offered through our Shopify-powered store. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.
1. Eligibility & Accounts
You must be at least the age of majority in your jurisdiction to use our Services. You are responsible for maintaining accurate account information and safeguarding your account credentials.
2. Products
We strive to accurately display our handcrafted products. Due to natural wood grain, lighting, and screen differences, appearance may vary. Product descriptions and availability may change without notice.
3. Orders
All orders are subject to acceptance. We reserve the right to refuse, limit, modify, or cancel orders at our discretion. Orders become final once accepted and processed.
4. Pricing & Payment
Prices may change without notice. Customers are responsible for providing accurate payment information and paying all applicable taxes, shipping charges, and fees.
5. Shipping
Delivery estimates are not guaranteed. Carrier delays, customs processing, weather, or other events beyond our control do not constitute grounds for refunds unless required by law.
6. Returns & Refunds
Returns and refunds are governed exclusively by our Refund & Return Policy and 30-Day Quality Guarantee.
7. Intellectual Property
All trademarks, logos, text, graphics, photographs, videos, designs, and other content on this website are the property of EmberCask™ or its licensors and may not be copied or used without written permission.
8. Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for their content, policies, or practices.
9. Shopify Platform
Our store is powered by Shopify. Purchases are made directly with EmberCask™, not Shopify. Shopify is not responsible for transactions between you and EmberCask™.
10. Privacy
Your use of our Services is also governed by our Privacy Policy.
11. Reviews & Feedback
By submitting reviews or feedback, you grant EmberCask™ a worldwide, royalty-free license to use, reproduce, and display such content for marketing and operational purposes.
12. Acceptable Use
You agree not to misuse the Services, violate laws, upload malicious code, scrape content, impersonate others, or infringe intellectual property rights.
13. Disclaimer
Our Services and products are provided 'AS IS' and 'AS AVAILABLE' except where otherwise required by law.
14. Limitation of Liability
To the fullest extent permitted by law, EmberCask™ shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our Services.
15. Indemnification
You agree to indemnify and hold harmless EmberCask™ from claims arising from your misuse of the Services or violation of these Terms.
16. Governing Law
These Terms shall be governed by applicable laws in the jurisdiction where EmberCask™ operates, unless otherwise required by consumer protection laws.
17. Changes
We may update these Terms periodically. Continued use of the Services after updates constitutes acceptance of the revised Terms.
18. Contact
Questions regarding these Terms may be directed to support@shopembercask.com.